Processing & Handling Time:
We require 1-2 working days for order processing and handling. Once your order is dispatched, a tracking number will be shared with you via email.
Delivery Time:
Delivery time is estimated to be 1-5 business days after dispatch. Delivery times may vary depending on local delivery conditions.
Shipping Method:
We use Keychron's dedicated delivery service to ship orders within the UAE, ensuring fast and reliable delivery.
Customs & Tax Duties:
VAT and import duties are not included in the product price. Customers are responsible for paying any applicable taxes at Checkout.
Shipping Restrictions:
We cannot ship to the following:
- PO Boxes
- APO/DPO addresses
- Forwarding addresses
Delivery Process & Responsibilities:
Accurate Information:
Provide a full name, complete address, and accurate contact details.
Any incorrect or incomplete information may result in delivery delays or additional charges for redelivery.
Returns Policy:
Please email us at support@keychron.me to let us know if you would like to return your product for a refund or replacement. Ensure that you return all items included in the original package, such as the box, catalog, and any accessories. If any items are missing, a deduction will be made from your refund or additional charges may apply for the missing accessories.
For additional questions, shoot us an email at support@keychron.me.